Gone
are the days of conventional or traditional methods of doing business. In
today’s modern world everything in business terms has almost transformed into
digital from the traditional or conventional way and NEMT is no exception.
Anyway, millions of people, unfortunately, throughout the world miss medical
care because of a lack of medical transportation services. But, they can feel a
substantial improvement in the context of medical transportation with the help
of NEMT (Non-Emergency Medical Transportation) services. Remember that
digitally incorporated NEMT services decrease obstructions to healthcare
transportation.
Well, Non-emergency medical transportation
(NEMT) facilitates and eases comfortable trips for disabled, elderly people,
and other non-drivers to the healthcare centers. You should keep in mind that
the traditional NEMT segment confronts a number of problems, for example, from
intervals in booking rides to insufficient transparency, making it less
trustworthy for the nemt transportation
providers and the patients. According to reports, 3.6 million people
skip or put off their medical inspections because of the non-availability of
medical transport services. Continue reading this blog for further information.
Anyway, if you want to know how technology has evolved NEMT industry, click here.
What is NEMT transportation and what does it include?
Well, NEMT
encompasses a broad variety of out-patient options, on the condition that the
person needing transportation does not need emergency services because it is
non emergency patient transport services.
Whereas NEMT is
always transforming and developing, some of the most standard transportation
choices today include in the fleet of NEMT transportation companies are
personal vehicles, for example; vehicles in the possession of Medicaid-covered
persons, their household, or friends), taxi rides, public transportation,
ride-share services or transportation network companies (TNCs) for example,
Uber or Lyft, wheelchair equipped vans, buses for groups or multiple
individuals, and personal vehicles used directly by NEMT service providers.
NEMT
Scheduling Software
What
is NEMT software and what does it perform?
Till 2025, the
Emergency Medical Services (EMS) software market is projected to reach $373 million. NEMT software is a
component of this EMS software development. The market is boosted by an
increasing reliance on NEMT to assist healthcare bureaus with accountability
for patient flow mandates in the U.S. health system.
NEMT software
incorporates a number of services but generally integrates rider contact
information and related details, booking, scheduling, dispatch, billing, and
reporting in a single place that enhances all the operational efficiencies and
gives bureaus complete visibility into activities.
How
has NEMT technology transformed and what implications will it have on the
industry’s future?
The initial times of
NEMT service were paper-based, manual, and based on human labor. A greater
number of NEMT fleets had a small number of vehicles equipped with technology,
which was usually composed of large and heavy, expensive-to-buy equipment.
Those vehicle-mounted tools averaged about $6,000 per terminal, which didn’t
involve the extra fees for setup, maintenance, or cellular service to operate
them.
At that time, few
NEMT small business owners or even large ones had financial assets to equip
their fleets with technology, however, the advent of smartphones and tablets,
which come out of the picking with cameras, GPS systems, and a lot of other
things changed everything.
The present and
rising digital scenes now mean all companies, no matter how large or small have
the capacity to enhance operational efficiencies with NEMT technology and
software without having to buy extra equipment or pay for expensive
installations and maintenance.
The development and
adoption of technology in the near past years mean NEMT providers can
eventually say bye-bye to paper manifests and awkward files and instead manage
operations in a single, user-friendly app that gives real-time visibility into
all activities, from trip scheduling to upcoming trips, from a van on roads, to
accomplished trips, overall medical transportation management, billing, and
payments.
Here are numerous benefits
of going digitize and using NEMT software:
Easy
booking with cutting edge software
When talking about the traditional method,
the hospital officials contact NEMT providers over the phone. This may lead to
an interval particularly if the NEMT providers do not answer back. Still, if
they do, it cannot be assured that they have every tool, ranging from
wheelchairs to stretcher cars, according to the needs of the patient. By means
of paratransit software, either the patient or the healthcare provider can
easily reserve NEMT in a matter of seconds just the same as booking a taxi.
Likewise, the NEMT providers can give different vehicle choices for their
clients to pick from.
Real-time
updates with sophisticated software
When the traditional NEMT booking comes to an
end, it is impossible for the rides to be tracked once the reservation is
confirmed. With the GPS tracking property of NEMT software, the NEMT providers
get real-time updates on every ongoing ride. Whereas vehicle monitoring means
safety for the NEMT providers, they can make able healthcare providers and
patients gain access to the vehicles’ location and make arrangements
accordingly. This reduces the ratio of trip cancellation and increases your
business opportunities.
Customer
engagement with state-of-the-art software
Well, NEMT is mainly available for the urban
population and the rural areas remain beyond coverage. This non-availability of
NEMT is one of the main causes behind the issue of people missing their
healthcare appointments. When talking about medical transportation scheduling
software, NEMT services involve broader geography including rural areas.
Delivering your target people with ease of access can increase customer
engagement. Increased customer engagement means more revenue for NEMT
providers.
Operational-effectiveness
The traditional NEMT setup is disconnected or
divided with communication barriers among the parties concerned that include
healthcare providers, NEMT providers, insurance companies, and patients. This
impedes the maximum growth of the NEMT section. While Non-Emergency Medical
Transportation Software helps in optimizing operations/performance and
increasing overall efficiency, there is a greater place for maximum business
productivity.
· Auto-generated reports
· Integral voice response systems
· Decreased workloads for staff
· Auto-generated billing
Do you want to
increase opportunities for your NEMT business with sophisticated and customizable
software? Well, you are in the right place. NEMT Cloud Dispatch has been
providing for years the NEMT providers with state-of-the-art,
all-inclusive customizable software. You will find our work of
high quality as well as our rates comparatively lower. Just call us and
get one for you!