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What Certifications are Needed To Start a NEMT Business
Last updated: 14/02/2024
6 mins read
4.8/5(6 vote)

What Certifications are Needed To Start a NEMT Business?

The US health industry is booming. According to Verified Market Research, the global healthcare market will reach $665.37 billion by 2028. US national healthcare expenditure reached $4.1 trillion in 2020, or $12,530 per person, and is estimated to reach $6.2 trillion by 2028, per the Centers for Medicare and Medicaid Services. The good news is that NEMT services are in high demand. This is because they impact our overall health and positively impact the lives of individuals and families worldwide. You've found the perfect NEMT business. It's what you've been looking for! However, several things must be taken care of before you can get started. And some might argue that before starting a new business, you need to have some NEMT certification or training to run it successfully. Even though they are not required by law, some NEMT certifications are still a good idea because they will ensure you run your business.

NEMT Certifications

NEMT certifications aren't an extreme necessity when starting your NEMT business, but they are necessary if you want to grow faster and build your brand authority.

Your drivers can pass some industry-recognized NEMT certifications to enhance their professional skills. In addition, your current and potential customers can see the NEMT certification badge, so they know you are a top-notch professional organization for their services.

Industry-Leading NEMT Certifications

NEMTAC Accreditation for NEMT Companies

NEMTAC is a non-profit healthcare organization committed to promoting standards and best practices for non-emergency medical transportation.

NEMTAC’s National accreditation is the only program designed to improve and promote the quality of care in America's medical transportation system. Accreditation identifies a company and shows its customers and stakeholders that it has reached the NEMT industry standards of excellence.

Requirements to apply for NEMTAC’S accreditation program:

➢ Business License

➢ Employer ID Number

➢ National Provider Number

➢ NEMT Services Eligible for NEMTAC Accreditation

PASS (Passenger assistance safety and sensitivity)

PASS driver training program is presented by CTAA (Community Transportation Association Of America).

CTAA believes that mobility is a fundamental human right, and it has a direct influence on the quality of life.

CTAA's PASS driver training program is the acknowledged industry standard for ensuring that your passengers are carried in the safest, most sensitive, and most attentive manner possible.

PASS is appropriate for non-emergency medical transportation (NEMT) journeys, ADA paratransit services, specialized transit for senior passengers, and human and social service riders – in fact, any transportation business where customers require particular attention.

PASS-certified drivers know how to transport everyone safely and respectfully.

CTS (Certified Transport Specialist)

The Certified Transport Specialist (CTS) program by NEMTAC Education is the nation's first nationally approved curriculum for NEMT professionals.

The program covers various topics (in 18 modules) and gives the NEMT driver the skills to offer transportation safely.

CTS is a 6 hours online class that includes topics like:

➢ Customer services

➢ Driver Education

➢ Life Safety

Boost your NEMT business with NEMT Cloud Dispatch

NEMT certifications will maximize your brand authority and customer retention, but what about your organizational productivity and efficiency?

Don't worry. We got you!

NEMT Cloud Dispatch is a cloud-based top-notch NEMT software that will help you in your day-to-day tasks such as

➢ Dispatching

➢ Routing

➢ Fleet management

➢ Broker support and integration

➢ Invoicing and billing

➢ Driver‘s app

➢ And More!

By using NEMT software you can, you can put your day-to-day tasks on almost auto-pilot and focus on growing your business.

Sounds good, right?

Click here for a Free Demo, and let us show you in just 20 minutes how you will boost your efficiency and maximize your revenue!


NEMT is a growing industry, and trust me; it is not stopping anytime soon, so it's a good time to start building your own NEMT business with the right approach, mindset, NEMT certifications and tools such as NEMT Cloud Dispatch success is in your hands for sure.

4.8/5(6 votes)

About the author

Yurii Martynov
Tom Malan

As NEMT Cloud Dispatch Marketing Director, Tom has expertise in NEMT company and performs well in marketing, utilizing different strategies to increase the Nemt Cloud Dispatch business. His dedication extends to offering NEMT providers with advanced software for massive development. Tom is one of the industry's experts and shares his experience with readers through interesting content on home care, medical billing, medical transportation, and marketing.