The US health industry is booming. According to Verified Market Research, the global healthcare market will reach $665.37 billion by 2028. US national healthcare expenditure reached $4.1 trillion in 2020, or $12,530 per person, and is estimated to reach $6.2 trillion by 2028, per the Centers for Medicare and Medicaid Services. The good news is that NEMT services are in high demand. This is because they impact our overall health and positively impact the lives of individuals and families worldwide. You've found the perfect NEMT business. It's what you've been looking for! However, several things must be taken care of before you can get started. Some might argue that you must have some NEMT certification or training before starting a new business to run it successfully. Even though they are not required by law, some NEMT certifications are still a good idea because they will ensure you run your business.
NEMT Certifications
NEMT certifications aren't an extreme necessity when starting your NEMT business, but they are necessary if you want to grow faster and build your brand authority.
Your drivers can pass some industry-recognized NEMT certifications to enhance their professional skills. In addition, your current and potential customers can see the NEMT certification badge, so they know you are a top-notch professional organization for their services.
Industry-Leading NEMT Certifications
NEMTAC Accreditation for NEMT Companies
NEMTAC is a non-profit healthcare organization committed to promoting standards and best practices for non-emergency medical transportation.
NEMTAC’s National accreditation is the only program designed to improve and promote the quality of care in America's medical transportation system. Accreditation identifies a company and shows its customers and stakeholders that it has reached the NEMT industry standards of excellence.
Requirements to apply for NEMTAC's accreditation program:
➢ Business License
➢ Employer ID Number
➢ National Provider Number
➢ NEMT Services Eligible for NEMTAC Accreditation
PASS (Passenger assistance safety and sensitivity)
The PASS driver training program is presented by CTAA (Community Transportation Association Of America).
CTAA believes that mobility is a fundamental human right and that it directly influences the quality of life.
CTAA's PASS driver training program is the acknowledged industry standard for ensuring that your passengers are carried in the safest, most sensitive, and most attentive manner possible.
PASS is appropriate for non-emergency medical transportation (NEMT) journeys, ADA paratransit services, specialized transit for senior passengers, and human and social service riders – any transportation business where customers require particular attention.
PASS-certified drivers know how to transport everyone safely and respectfully.
CTS (Certified Transport Specialist)
The Certified Transport Specialist (CTS) program by NEMTAC Education is the nation's first nationally approved curriculum for NEMT professionals.
The program covers various topics (in 18 modules) and gives the NEMT driver the skills to offer transportation safely.
CTS is a 6 hours online class that includes topics like:
➢ Customer services
➢ Driver Education
➢ Life Safety
Boost your NEMT business with NEMT Cloud Dispatch
NEMT certifications will maximize your brand authority and customer retention, but what about your organizational productivity and efficiency?
Don't worry. We got you!
NEMT Cloud Dispatch is a cloud-based, top-notch NEMT software that will help you in your day-to-day tasks, such as
➢ Dispatching
➢ Routing
➢ Fleet management
➢ Broker support and integration
➢ Invoicing and billing
➢ Driver's app
➢ And More!
Using NEMT software, you can put your day-to-day tasks on almost autopilot and focus on growing your business.
Sounds good, right?
Click here for a Free Demo, and let us show you in just 20 minutes how you will boost your efficiency and maximize your revenue!
Conclusion
NEMT is a growing industry, and trust me; it is not stopping anytime soon, so it's a good time to start building your own NEMT business with the right approach, mindset, NEMT certifications and tools such as NEMT Cloud Dispatch success is in your hands for sure.