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Meet the Broker HBSS integrated with nemt dispatch and schedule software
Last updated: 22/01/2024
6 mins read
4.8/5(4 vote)

Meet the Broker: HBSS

In Non-Emergency Medical Transportation (NEMT), there's a company called HBSS that's special. They are making a big difference in the NEMT industry by offering unique services and caring about improving patients' lives. In this blog, we'll see how HBSS is changing NEMT for the better and why you should consider choosing them for your transportation needs.

What is HBSS? 

HBSS, which stands for Health and Behavioral Solutions, is a top company that helps arrange transportation for people who need non-emergency medical help. They work with healthcare providers, insurance companies, and patients to ensure the ride is smooth and safe and everyone gets to where they need to be on time.

Potential features of HBSS 

Here are some significant elements of a potential Broker

Extensive Network

HBSS has made many transportation providers, including wheelchair-accessible vans, sedans, and ambulances. Because of this, they can help people with different medical needs and ensure each patient gets the right vehicle for their situation.

Accessibility and Availability

HBSS is always open every day of the year. They care about being available whenever patients need transportation, even on weekends and holidays. This way, people with medical appointments or treatments can trust HBSS to get them where they need to go without delay.

Trained and Professional Staff

The company knows that transportation is more than just going from one place to another for appointments. It's also about making sure patients feel safe and comfortable. That's why they have trained and caring drivers and focus on taking good care of each passenger. If you have any questions or worries, their customer support staff is always there to help.

Advanced Technology

This NEMT Broker uses technology to improve their services. Patients and healthcare providers can easily schedule, track, and manage transportation requests on their easy-to-use website or by calling dedicated phone lines. That makes things run smoothly, reduces the work on paperwork, and makes the whole experience better for everyone involved.

Insurance Navigation

Navigating insurance coverage and billing can be tricky, especially for patients needing medical transportation. But HBSS makes it easier by working closely with insurance companies. They take care of the billing so patients don't have to worry about it as much, which can help them financially.

Commitment to Quality and Compliance

As one of the top NEMT Brokers, they want the best for their patients. They make sure all the transportation providers they work with have the correct licenses, certifications, and safety rules. It means patients can always count on getting safe and high-quality transportation services from them.

Customized Solutions

HBSS is about making transportation work for each person's unique needs. They team up with patients and healthcare providers to create solutions that fit perfectly. Whether it's making sure there's wheelchair access, special medical equipment, or the proper schedule, they make it happen. In conclusion, HBSS is there to give personalized transportation solutions to everyone.


HBSS is revolutionizing the NEMT industry by providing exceptional transportation services focusing on accessibility, reliability, and patient care. Their extensive network, advanced technology, trained staff, and commitment to quality make them the go-to choice for medical transportation needs. Whether you're a healthcare provider looking to streamline transportation logistics or a patient needing reliable and comfortable transportation, HBSS is to transform how you experience non-emergency medical transportation. 

Don't let transportation challenges hinder access to vital medical care. Choose HBSS and experience the difference firsthand. At NEMT cloud dispatch, contact them today to learn more about their services and how they can assist you with your transportation needs.

4.8/5(4 votes)

About the author

Yurii Martynov
Tom Malan

As NEMT Cloud Dispatch Marketing Director, Tom has expertise in NEMT company and performs well in marketing, utilizing different strategies to increase the Nemt Cloud Dispatch business. His dedication extends to offering NEMT providers with advanced software for massive development. Tom is one of the industry's experts and shares his experience with readers through interesting content on home care, medical billing, medical transportation, and marketing.