News, stories and tips about NEMT Cloud Dispatch software.
MTM and NEMT Cloud Dispatch Software Integration
Last updated: 13/02/2024
6 mins read
5/5(3 vote)

Meet the Broker MTM

Non-emergency medical transportation (NEMT) brokers are vital because they connect NEMT companies with patients who need rides. These brokers help people book trips smoothly. They work as middlemen between passengers and providers. When people ask for trips through Medicaid, these brokers assign the trips to the right providers in the right areas. One perfect broker in this industry is MTM. They have a lot of experience and are well-respected. In this blog post, we'll discuss the advantages of teaming up with MTM and how they use NEMT Software to manage trips easily.

MTM Broker Integrations

At NEMT Cloud Dispatch, our goal is to make things easier for NEMT providers so they can run their businesses better. We know many providers get trip assignments from transportation brokers, so it's vital to have smooth integrations with these brokers to simplify trip scheduling. That's why we're excited to tell you about our new integration with MTM through their MTM Link platform. With this integration, current and future customers working with MTM can share real-time trip data, like trip details, GPS updates, and times for pick-ups, drop-offs, and when trips are made. This integration helps providers work together and manage their trips more efficiently.

MTM Driving Accessible Healthcare Transportation

In 1995, MTM was established to address the unmet need for arranging transportation services to and from healthcare appointments. The founders, Peg and Lynn Griswold, aimed to ensure that individuals could access healthcare without transportation barriers. With a mission to develop innovative solutions for healthcare access, increase independence, and connect community resources, MTM has become one of the nation's leading NEMT brokers.  

MTM has an extensive network with more than 1,400 transportation providers in 29 states and the District of Columbia. They can schedule over 13 million annual trips for about 10 million members. They have been doing this for over 25 years and are still a privately owned company. They help them work closely with their clients and transportation providers nationwide because they have the flexibility to do so.

Advance NEMT services with integrated mtm

Range of Services MTM Offers

Furthermore, MTM provides a wide range of services for all traders. It doesn't matter if you're starting or have much experience. They have tools and resources to help you make intelligent trading choices. Their comprehensive suite of services is designed to support you and give you the information you need to make informed decisions while trading. Some of the services provided by MTM include.

Trading platforms

Explore MTM's user-friendly and intuitive trading platforms designed to execute trades seamlessly across various markets. 

Market analysis: Access real-time market data, research reports, and expert insights to stay up-to-date with the latest market trends and make informed trading decisions. 

Personalized support

MTM's team of experienced brokers and customer support representatives are readily available to assist you with any queries or concerns you may have along your trading journey. 

Demonstrate Your NEMT Expertise

Getting a contract with MTM, a company in non-emergency medical transportation, means showing that your NEMT company is trustworthy and has a good reputation. It doesn't matter how big or small your company is, but you have to prove that you can handle trips for different types of patients. That means having dependable drivers and well-kept vehicles. Using special software for non-emergency medical transportation can boost your credibility. This software helps with trip scheduling and makes it easy for transportation providers and brokers to work together. Picking a system integrated with brokers, like NEMT Cloud Dispatch, can give you an advantage over others.

How to Book Trips With MTM? 

When you use the special cloud dispatch software for your daily non-emergency medical transportation (NEMT) work, getting trips with MTM becomes easy. When trips are available, they're automatically sent to your queue. Your dispatchers can quickly see and schedule the travels, ensuring passengers are matched with the best drivers and vehicles for their needs. You can also easily share trip info with MTM, like real-time GPS updates, trip changes, and if there are cancellations and details about pick-up and drop-off times. It ensures that trips are handled quickly and accurately, so your company can focus on improving everything overall.


Choosing the right software is essential to simplify trip scheduling and improve your broker partnerships. Please book your free demo with the team today to experience how our product can enhance your NEMT operations. Streamline your trip management process, strengthen your relationship with MTM, and unlock new levels of efficiency and success in your NEMT business

5/5(3 votes)

About the author

Yurii Martynov
Tom Malan

As NEMT Cloud Dispatch Marketing Director, Tom has expertise in NEMT company and performs well in marketing, utilizing different strategies to increase the Nemt Cloud Dispatch business. His dedication extends to offering NEMT providers with advanced software for massive development. Tom is one of the industry's experts and shares his experience with readers through interesting content on home care, medical billing, medical transportation, and marketing.