End User License Agreement

This End User License Agreement (“Agreement”) is entered into between NEMT Cloud Dispatch (“Company,” “we,” “our,” or “us”) and the individual or entity (“Customer,” “User,” or “you”) accessing or using the NEMT Cloud Dispatch software platform and related services.

By accessing, installing, or using our software and services, you agree to be bound by this Agreement.

1. License Grant

NEMT Cloud Dispatch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the software solely for your internal business operations in accordance with this Agreement.

2. Ownership

The NEMT Cloud Dispatch platform, software, source code, trademarks, logos, designs, documentation, and all related intellectual property remain the exclusive property of NEMT Cloud Dispatch and its licensors.

No ownership rights are transferred to you under this Agreement.

3. Permitted Use

You may:

  • Access and use the software for lawful business purposes.
  • Manage transportation operations, scheduling, dispatching, billing, reporting, and related activities.
  • Authorize employees and contractors to use the platform on your behalf.

4. Prohibited Use

You may not:

  • Copy, modify, distribute, sell, sublicense, lease, or transfer the software.
  • Reverse engineer, decompile, disassemble, or attempt to discover source code.
  • Use the software for unlawful activities.
  • Interfere with system security, performance, or availability.
  • Access accounts or data belonging to other users without authorization.

5. User Data

You retain ownership of all data submitted to the platform.

You grant NEMT Cloud Dispatch permission to process, store, transmit, and use such data solely for providing and improving the services.

Our handling of personal information is governed by our Privacy Policy:

https://nemtclouddispatch.com/privacypolicy/

6. Third-Party Services

The platform may integrate with third-party systems, including transportation brokers, payment providers, accounting software, mapping services, communication providers, and APIs.

NEMT Cloud Dispatch is not responsible for third-party products, services, availability, or content.

7. Availability and Support

We strive to maintain service availability but do not guarantee uninterrupted or error-free operation.

Maintenance, updates, outages, and technical issues may occasionally impact availability.

8. Subscription and Fees

Use of the platform may require payment of subscription fees.

Failure to pay applicable fees may result in suspension or termination of access.

All fees are non-refundable unless otherwise agreed in writing.

9. Termination

We may suspend or terminate access if:

  • You violate this Agreement.
  • You misuse the platform.
  • Required payments are not made.
  • Continued service would violate applicable law.

Upon termination, your license to use the software immediately ends.

10. Disclaimer of Warranties

The software is provided on an “AS IS” and “AS AVAILABLE” basis.

To the maximum extent permitted by law, NEMT Cloud Dispatch disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the fullest extent permitted by law, NEMT Cloud Dispatch shall not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill.

Our total liability shall not exceed the fees paid by you during the twelve (12) months preceding the claim.

12. Compliance with Laws

You agree to comply with all applicable federal, state, local, and international laws when using the platform.

13. Modifications

We reserve the right to modify this Agreement at any time. Updated versions will be posted on our website and become effective upon posting.

14. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.

15. Contact Information

NEMT Cloud Dispatch

Website: https://nemtclouddispatch.com

Email: [email protected]

Phone: (623) 226-8966

By accessing or using NEMT Cloud Dispatch, you acknowledge that you have read, understood, and agree to this End User License Agreement.