The days of the NEMT industry with traditional technology
have changed. Nowadays, companies are using non-emergency medical
transportation software. Before buying software, there are two key
questions that come to our mind. When you get the answer to these questions,
then you should definitely opt for that technology. The first of the two key questions that should be answered, i.e.
why it is important to use NEMT Software? While the second question to answer is how NEMT software can help a NEMT?
Why NEMT Software is a necessity and How it can Help?
The simple answer to this is the increasing demand for NEMT. The demand has also increased the level of competition. NEMT companies need tools to stay ahead and competitive in the NEMT market. There are different ways a good software can help NEMT.
integration of modern technology in this era has become a need to stay
competitive. Secondly, transportation dispatch software will
make your product and services rare. But it’s important that you ensure the
software has the right set of modules. It should match the needs of your
Thirdly, NEMT software helps to increase transparency and automation in processes. Lastly, you can reduce costs and make more money using non-emergency medical transportation software.
There are various ways a NEMT Scheduling Software can help
your NEMT. Traditional ways of NEMT business allow misusage and exploitation
which increases costs of NEMT. However, well-built software cuts down these
loopholes. The major reason for fraud is the lack of use of updated
As it helps to monitor NEMTs effectively. Fraud takes place in
different ways such as fudging invoices, wrong billing, faking trips, etc.
Unable to handle fraud can lead to higher costs for NEMTs.
For instance, patients that did not need ambulance services but provided the ambulance service or in other cases, trips are added that never took place. Request a Demo!
The software brings automation to the processes and most of the processes are accessible from anyplace at any time. The software improves overall monitoring of a NEMT business and helps to overcome the misuse of NEMT services. Furthermore, below discussed how NEMT software contributes to reducing the misuse of NEMT services.
Scheduling the Best Route
Without any real-time data of drivers' location, there are chances for
drivers may take longer routes. Without the right software, you have no proper
way to track your fleet. NEMT Dispatch Software helps you
track your fleet with real-time location.
High-quality GPS trackers help to achieve this. GPS trackers with onboard diagnostics (OBD), G-sensor, and dashcams become even more important. Because it allows you to monitor drivers' behavior and performance of each fleet after each ride. It allows a higher level of monitoring. Thus, lower chances of fraud and savings for NEMT businesses.
Reducing Insurance Costs
Apart from this, insurance scams can be reduced. In case of an unfortunate
incident like an accident. With the help of the NEMT system, useful data can be
retrieved in just seconds. Insurance costs can be reduced by providing images
and information to the concerned health caregivers while in transit. On the
other hand, it ensures that the patients receive the best service.
Mitigate Faking of Trips
NEMT software is a cutting-edge technology that helps to manage all the
information related to NEMT operations accurately. Mobile accessibility helps
in tracking the orders for both dispatchers and drivers.Every trip can be administrated from its departure to the destination using
NEMT Dispatch. The fake entry of trips is not possible due to the effective
trip management features of the software. As it is easy to schedule your rides
with NEMT Cloud Dispatch.
You can schedule rides through both manual and auto-scheduling. Automatic scheduling comes into play in setting repeating trips to drivers that had been scheduled for the same trips before.
Furthermore, you can alter each trip if the need arises to do so while all of these records are maintained on the system and is accessible. Hence, the software provides details about each schedule beforehand which eliminates chances of fake trips.
A fraudulent practice that takes place is overbilling. Wrong billing can
break customer trust. While these errors can result in lost clients.
There are cases in which patients are charged for unnecessary services.
For-example a patient is provided an ambulance whereas, a wheelchair could have
done the job.
Thus, the customer pays double the cost. Scheduling software adds transparency in providing services. Whereas all of this information is available on the cloud. This helps to increase the trust of the customers.
If your business lacks updated technology, then it will fail to manage
In an addition to this, it has been reported that some clients book rides and at the last minute cancel the ride or don't show up. While users can access the estimated time of arrival for each ride. This allows the clients to cancel a ride ahead of time to avoid missed rides.
A Dispatchers assign safe areas to drivers which motivates them to be more productive. GPS map gives an accurate location of the fleet. GPS ensures quick and efficient management of trips. By this, overall fuel and maintenance costs go down. When clients are confirmed and the best route is selected for multiple drivers for each trip.
Drivers can share receipts of bills through the software and reducing the chances of fraud.
Non- emergency transportation software allows accurate billing with
brokerage integration. Furthermore, you are able to integrate third-party
payment channels. Sharing of invoices and other reports such as quick books or
other custom reports is easy.
You must be wondering what modules are part of this great software. There
are many areas where you can make the most of the transportation software.
Below is a list of some of the key modules that are part of this software.
You can learn more about the features of the NEMT software by visiting
the NEMT website. NEMT Cloud Dispatch helps fight fraud in the NEMT
business. Turn your profits up with help of the well-built modules of the NEMT
You can maximize the value of your business. While on the other hand, you
can minimize costs. This increases savings and you end up making more revenue.
Finally, my opinion is that if you really prefer to streamlining your NEMT
business, then NEMT Cloud Dispatching software is the best transportation